Pagar pela portabilidade? Saiba o que a lei diz

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Ela permite que você mude de companhia telefônica sem precisar mudar o número de telefone ou celular.

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O consumidor entra em contato com a empresa que vai assumir o serviço e pede pela portabilidade.

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Se liga na oferta que o Compara Plano e a TIM prepararam para você!!

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Segundo o Art. 42 da Anatel, a empresa não pode cobrar pela portabilidade.

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Se a empresa te cobrar você tem direito a receber em dobro, caso pague a fatura.

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Entre em contato com a operadora e solicite a troca, mas mantenha seu número.

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Pagar pela portabilidade? Saiba o que a lei diz

Pagar pela portabilidade? Saiba o que a lei diz

Veja o que dita a Anatel sobre a portabilidade

Ela permite que você mude de companhia telefônica sem precisar mudar o número de telefone ou celular.

O que é portabilidade?

O que é portabilidade?

Também ocorre para contas bancárias ou outras situações.

O consumidor entra em contato com a empresa que vai assumir o serviço e pede pela portabilidade.

Como funciona?

Como funciona?

Assim, a nova contratada entra em contato com a anterior, solicitando o recurso.

Se liga na oferta que o Compara Plano e a TIM prepararam para você!!

CANSADO DE FICAR SEM INTERNET NO CELULAR?

CANSADO DE FICAR SEM INTERNET NO CELULAR?

Segundo o Art. 42 da Anatel, a empresa não pode cobrar pela portabilidade.

Preciso pagar?

Preciso pagar?

Porém, o consumidor ainda deve pagar o valor proporcional ao período utilizado, se for o caso.

Se a empresa te cobrar você tem direito a receber em dobro, caso pague a fatura.

Me cobraram! O que faço?

Me cobraram! O que faço?

Continuando a cobrança, fale com a Anatel e exija seus direitos, conforme a Resolução 460.

Entre em contato com a operadora e solicite a troca, mas mantenha seu número.

Traga seu número para a TIM

Traga seu número para a TIM

A TIM tem muitas opções de plano: escolha entre o TIM Black e Controle e seja um cliente TIM.

Saiba mais

1. Reclamações Anatel: como fazer?

2. Portabilidade TIM: saiba como trazer seu número para a TIM

3.Saiba como cancelar sua internet sem estresse